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QUICK FACTS

• Treat Each Other With Respect
• Build Trust
• Always Resolve Issues Promptly
• Obey The Laws

Digital peer-to-peer car renting is a new concept for the Caribbean, we ask that you follow these best practices at all times.

Treat Others With Respect

It’s really that simple. In the context of car sharing, this process begins with an owner offering a car that is ready for the road and ends with a traveler returning that car in the condition originally provided. If something happens along the way, we trust that the responsible party will stand up and resolve the issue.

How you treat each others is also important. It’s okay to disagree, just keep it civil and productive, especially when picking up and dropping off the car. If either you, your traveler or owner have a concern, discuss it with mutual respect. Most unpleasant conversations can be prevented by keeping the car clean, odor-free, full of gas, and otherwise roadworthy at pickup and return.

Build Trust

Make sure your profile makes it clear who you are, it should include a clear profile picture and your name. Remember that trips are for you alone and if someone else wants to drive your car on Rent Yuh Ride, they need to have a Rent Yuh Ride-approved account. Describe and photograph your car so that travelers are clear on what you’re offering. Guests should never tamper with, abuse, or misuse a car booked through the Rent Yuh Ride marketplace.

Always Resolve Issues Promptly

While most trips end as soon as hosts gets their car and key back, you may still need to square up on tolls, gas, or even damage after the trip is over. Promptly let the other party know that something’s amiss and try to resolve the matter quickly. 

Obey The Law

Hosts are responsible for ensuring their vehicle complies with all applicable regulatory laws, and travelers are expected to comply with all operating laws.

If you can’t seem to resolve a matter related to any of the above, contact customer support and we’ll help you resolve it according to our terms of service and policies.